Enhancing Knowledge Work with Artificial Intelligence
This workshop explores how AI technologies augment knowledge creation, retrieval, and utilization, while maintaining the critical role of human expertise.
Key topics include:
- Evolution from traditional KMS to AI-enabled KMS
- AI for knowledge discovery, recommendation, and personalization
- Human–AI collaboration in knowledge work
- Risks, ethics, and governance in AI-driven KM
- Readiness assessment for AI integration in KMS
Key takeaway:
Participants will understand how AI strengthens KMS capabilities and how to adopt AI responsibly within KM initiatives.
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