From KM Strategy to Operational Systems
This workshop focuses on translating KM concepts into practical system design, ensuring that KMS supports real organizational needs rather than becoming a passive repository.
Key topics include:
- From KM objectives to KMS requirements
- Core components of KMS: people, process, content, and technology
- KMS architecture and functional modules
- Integration of KMS with LMS, ERP, and digital workplace tools
- Common implementation challenges and mitigation strategies
Key takeaway:
Participants will be able to design and evaluate KMS that are aligned with organizational workflows and knowledge-sharing practices.
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