Smart Product–Service Systems in the Industry 4.0 Era

by admin
on December 20, 2025

Leveraging Digital Technologies for Service Innovation

This workshop focuses on how Industry 4.0 technologies enable data-driven and intelligent Product–Service Systems.

Key topics include:

  • Smart PSS concepts and characteristics
  • Role of digital technologies in service innovation
  • Data-enabled services and digital servitization
  • Organizational readiness for Smart PSS
  • Industry examples and best practices

Key takeaway:
Participants will understand how digital technologies transform traditional PSS into scalable, intelligent service systems.

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